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Customer Service Coordinator

We have an immediate opening for a Customer Service Coordinator. This position is primarily responsible for managing all day-to-day administrative activities at the Hatfield, PA facility including customer quotations, purchase order maintenance, and accounts payable and receivable processing.

Electronic Fluorocarbons, LLC. > Careers > Customer Service Coordinator

Customer Service Coordinator

Applying for:
Customer Service Coordinator

We have an immediate opening for a Customer Service Coordinator. This position is primarily responsible for managing all day-to-day administrative activities at the Hatfield, PA facility including customer quotations, purchase order maintenance, and accounts payable and receivable processing.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Ensures that all customer needs are communicated to plant management for action.
  • Communicates regularly with the Director of Operations, Production Manager and Plant Manager to ensure thorough understanding of all needs and priorities.
  • Publishes a schedule for satisfying customer needs regularly, in concert with plant management.
  • Ensures the most current forms and applicable published guidance are available for administrative use.
  • ERP management in the following areas: sales orders, scheduling of work orders for production, shipping documentation, receiving purchase orders
  • Liaises and attends meetings with other company functions necessary to perform duties.
  • Attends training to develop relevant knowledge and skills.
  • Other duties may be assigned.

QUALIFICATIONS:

  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
  • Previous experience in the cylinder gas industry is desirable.
  • Knowledge of: Microsoft Office Suite. Ability to learn “production software” inputs and outputs.
  • Must be able to work well within a team environment.
  • Must process excellent oral and written communication skills.
  • Must be able to pass a drug test and background check.

 

Applying for:
Customer Service Coordinator